“三书一函一卡”的形成及效果成都市邮政局张平邮政企业是全民所有制的经营邮政业务的公用企业，肩负着党和国家以及人民通信的重任。邮电企业涉及面广，关系到千家万户，因而优质服务成了提高社会效益和企业经济效益的深层内涵之一。那么怎样对邮局的眼务工作进行监督、... The Formation and Effect of “Three Books and One Letter One Card” Chengdu Post Bureau Zhang Ping The postal enterprise is a public-owned enterprise operating the postal service. It shoulders the heavy responsibility of the party, the country and the people in communications. Post and telecommunications companies involved in a wide range of related to tens of thousands of households, so quality service has become one of the deeper meaning of improving social and economic efficiency. So how to supervise the post office’s eye work, ...