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在医学飞速发展的今天,随着现代医学模式的转变,人们、生活、文化水平提高,价值观念改变,以及对扩大护理服务对象及范围的需求,对护理工作、护理质量、服务质量、医疗护理,其法律观念、经济意识和自我保护意识也不断增强,患者一进入医院就想到用法律维护自身合法利益,护理人员稍不留意或违反操作规程,就会引起不满、投诉,造成护患之间矛盾和纠纷。
Nowadays, with the rapid development of medicine, with the change of modern medical model, people, life, improvement of culture, change of values and the demand for expanding the scope and scope of nursing services, nursing care, quality of care, quality of service, medical care , Their legal concepts, economic awareness and self-protection awareness has also increased, the patient entered the hospital to think of using law to safeguard their legitimate interests, caregivers a little careless or violated the rules of operation, will cause dissatisfaction, complaints, resulting in nurse-patient Conflicts and disputes.