【案例】三个月前,杨婷娟在出差途中,突然收到一条银行发来的手机提示短信,显示她的凭密码交易的银行卡账户被转账和取款共计7.3万余元。她意识到自己的银行卡被盗刷了,于是立刻拨打了挂失和报警电话。三天后,她到银行索要赔偿,却遭到拒绝,理由是她不能提供证据证明当时自己不在取款现场,再加上因取款人蒙面无法确定其真实身份,也就意味着很有 [Case] ​​Three months ago, Yang Tingjuan on the way to business, suddenly received a mobile phone text message sent by the bank, showing her bank account with password transactions were transferred and withdrawals totaling 7.3 million yuan. She realized that her bank card was stolen, and immediately called the report and alarm call. Three days later, she went to the bank for compensation but was denied it on the grounds that she could not provide evidence that she was not at the scene of the withdrawal and that she was unable to confirm her true identity because of the cashier’s masking.