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众所周知,导购员缺乏导购技巧,只要对其加强培训就可以解决这个问题;店铺缺乏增值服务,可以经过创新及强化服务增值的项目训练,最终也能让顾客得到服务增值的体验;然而,顾客对店铺缺乏一定的忠诚度,并非短时期的培训所能解决的。这里,笔者从实际工作经验及咨询服务的过程中,谈谈如何破解客户忠诚度的问题。实行“卖非定价”如果说,商人追逐利润是其本性使然。那么,笔者认为,客户追求便宜也没有什么过错。今年初夏,笔者随太
As we all know, shopping guider lack of shopping skills, as long as the training can be strengthened to solve this problem; lack of value-added services in the store, you can innovate and enhance service value-added training programs, and ultimately allow customers to experience the value-added services; However, Lack of loyalty shops, not a short period of training can be solved. Here, the author from the actual work experience and consulting services in the process, talk about how to crack the issue of customer loyalty. The implementation of “selling non-pricing ” If you say that chasing profits is the nature of the business man. So, I believe that the pursuit of cheap customers is not wrong. Early summer of this year, the author with too