由于不利的自然条件或人为障碍、工期延长和延误、施工中断和工效降低、工程终止或放弃以及支付方面的问题都可能引起建设工程索赔问题。重点介绍了索赔费用的组成、计算方法和计算原则、索赔程序以及索赔报告的内容及编写,也介绍了监理工程师处理索赔事件的原则和判定索赔的条件。 Due to adverse natural conditions or man-made obstacles, extended duration and delays, construction disruption and work efficiency reduction, project termination or abandonment and payment problems may cause construction project claims. It mainly introduced the composition, calculation method and calculating principle of claim cost, the procedure of claim and the content and preparation of the report of claim. It also introduced the principle of supervising engineer to handle the claim and the condition to decide the claim.