对于国内零售企业来说,2003年仍是一个内部动荡低迷、外部危机四起的年份。零售企业如何扭转目前令人堪忧的现状?根据我国加入 WTO 的承诺,在入世的第三年将全部取消零售业对外资特许经营的限制,国家为保护国内零售商业发展的缓冲期限已然逼近。如何迎接面临的机遇与挑战已经成为零售企业必须认真思考和解决的急迫课题。提升零售企业的核心竞争力是必然的选择。关于核心竞争力 For domestic retailers, 2003 is still a year with internal turmoil and external crises. According to our country’s promise of accession to the WTO, the restriction on foreign franchise in the retail industry will be completely abolished in the third year after the accession to the WTO. The buffer period for the development of the domestic retail business is already approaching. How to meet the opportunities and challenges facing has become an urgent issue that retail enterprises must seriously consider and solve. To enhance the core competitiveness of retail enterprises is an inevitable choice. About core competencies