随访是临床工作重要组成部分之一,是计划生育技术服务效果的反馈,是科技课题资料信息的来源[1],规范、科学的随访是客观评价临床效果和提高技术水平的关键,是临床工作的延伸。目前,随访仍然存在失访、拒访率高的问题,除了诸多原因外,咨询者语言不当与随访缺乏心灵沟通也是引起 Follow-up is one of the important components of clinical work, which is the feedback of the effect of family planning technical services and the source of information of scientific and technological topics [1]. The standard and scientific follow-up is the key to objectively evaluate the clinical effect and improve the technical level. The extension. At present, follow-up still exists the problem of lost and refused vis-a-vis high rates. Apart from many reasons, the improper language of the consultant and the lack of soul communication during follow-up