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目的:为了准确地、客观地评价医院科室之间绩效高低,需对各科室医疗服务数量、服务质量、服务效率、服务效益等方面进行综合考核,从中找差距,学先进、赶先进,取得更好的经济效益和社会效益。方法:采用因子分析法对某医院外科系统六个科室2009年1～4季的医疗绩效进行综合评价。结果:通过分析得出:妇产科绩效最好,其次为骨三科、肛肠科、骨一科、骨二科,最差为外科。结论:因子分析是一种很好的统计分析方法。在临床科室间绩效考核中具有合理性、综合性和可行性,值得在医院管理中推广运用。
OBJECTIVE: In order to accurately and objectively evaluate the performance of departments and departments in hospitals, it is necessary to carry out a comprehensive assessment on the number of medical services, service quality, service efficiency and service efficiency in various departments and departments so as to find differences, learn advanced and catch up with advanced technologies and make more Good economic and social benefits. Methods: The factor analysis was used to evaluate the medical performance of six departments of a hospital surgical system from January to April in 2009. Results: Obtained by analysis: obstetrics and gynecology performance is best, followed by bone three subjects, anorectal, bone one branch, two bones, the worst for surgery. Conclusion: Factor analysis is a good statistical analysis. In the clinical inter-departmental performance appraisal with reasonableness, comprehensiveness and feasibility, it is worth to promote the use of hospital management.