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接近顾客是店铺销售商品的一个重要步骤,也是一项很讲究技巧的工作。这方面做得好,不但拉近了与顾客的心理距离,而且还可以尽快地促成交易。以下是接近顾客的一些基本技巧:“三米原则”就是说在顾客距离自己还有三米远的时候就可以和他打招呼、微笑、目光接触。如果你没有注意到这一点,就会导致每天失去3单生意,若平均每单300元,则一年达32万多。所以要主动与顾客打招呼。
Approaching customers is an important step for the store to sell merchandise, and it is also a very skill-oriented job. Doing well in this area will not only narrow the psychological distance with customers, but also facilitate transactions as soon as possible. Here are some basic tips for approaching customers: “The three-metre principle” means that when a customer is three meters away from him, he can greet him, smile and eye contact. If you do not notice this, it will result in the loss of 3 single businesses every day. If the average is 300 yuan per single year, it will be over 320,000 a year. So take the initiative to greet the customer.