论文部分内容阅读
随着全球市场化,以及金融危机的影响,人们普遍承受着巨大的竞争压力、人际交往压力、工作与家庭之间无法平衡的压力,心理问题日益严重。饭店作为一个高强度工作的场所,需要人与人之间的相互合作,更多的时候还需要经常与陌生的客人打交道,在此过程中,饭店员工就随时有可能遭遇挫折或感到压力,并由此产生一些紧张、悲观、自卑的情绪,影响饭店服务工作的质量和员工自身的成长和发展。因此,饭店员工的心理健康是每一位饭店管理者不可忽视也不容忽视的问题。让新员工融入饭店的企业文化,通过强化方式的集训使新员工尽快适应饭店的组织文化,大家用同一种声音说话,用企业理念同化新员工是入职培训最重要的目的之一。好的入职培训,
With the global marketization and the impact of the financial crisis, people are generally under tremendous pressure of competition, pressure of interpersonal communication and imbalance between work and family. Psychological problems are becoming increasingly serious. Hotel as a place of high intensity of work requires mutual cooperation between people, often more often need to deal with strangers, in the process, the hotel staff at any time may experience setbacks or under pressure, and This resulted in some tension, pessimism, inferiority, affect the quality of service and hotel staff’s own growth and development. Therefore, the mental health of hotel employees is that every restaurant manager can not ignore and can not be ignored. Let new employees integrate into the corporate culture of the hotel. Through intensive training, new employees can adapt to the organizational culture of the hotel as soon as possible. Everyone speaks in the same voice. Assimilating new employees with corporate philosophy is one of the most important purposes of on-the-job training. Good induction training,