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目的观察品管圈(QCC)对自行注射胰岛素患者注射错误率与行为的影响。方法 43例自行注射胰岛素1年以上的患者,患者均开展QCC活动,进行现状调查、分析原因、确立目标、拟定对策并实施,观察患者注射错误率与行为情况。结果活动前患者胰岛素注射错误率为33.78%,活动后下降至19.77%;注射行为调查发现较差注射行为患者比例由39.50%下降至2.30%,目标达成率为89%。结论 QCC使得长期自行注射胰岛素患者不规范注射率明显降低,优化了该人群注射行为,提升此类患者院外自我管理能力,圈员分析问题、解决问题能力提高,团队合作、凝聚力提升,工作积极性高涨、科研、创新意识增强。
Objective To observe the effect of quality control loop (QCC) on the injection error rate and behavior of patients with insulin injections. Methods A total of 43 patients with insulin injected for more than one year were enrolled in this study. QCC activities were carried out in all patients. The status quo was investigated, the causes were analyzed, the targets were established, the countermeasures were formulated and implemented, and the injection error rate and behavior were observed. Results Before the operation, the error rate of insulin injection was 33.78% and decreased to 19.77% after the activity. The investigation of injection behavior showed that the proportion of poor injection behavior decreased from 39.50% to 2.30% and the goal achievement rate was 89%. Conclusion QCC makes long-term self-injection of insulin in patients with non-standard injection rate was significantly reduced, to optimize the injection behavior of the population to improve such patients self-management ability outside the hospital, analysis of the problem circle members to improve the ability to solve problems, team work, cohesion, work enthusiasm , Research, innovation awareness increased.