定点零售药店的作用之一是“为广大参保人员带来便利”。但不少参保人员在给本刊的来信中反映,对“定点”和“定点药店的定点服务内容限定在处方外配”感到不解。带着这个问题,本刊记者走访了国家劳动保障部的相关部门。现答复如下: One of the roles of fixed-point retail pharmacies is “to bring convenience to the majority of insured persons.” However, many insured persons reflected in their letters to this magazine and were puzzled by the “fixed-point” and “fixed-point service content of fixed-point pharmacies confined to prescriptions”. With this issue, our reporter visited the relevant department of the Ministry of Labor and Social Security. The answers are as follows: