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我们一直认为,实现客户满意,才是实现企业健康、稳健、可持续发展的关键。这当然没有错,但越来越多的事例证明,只有实现员工满意这个前提条件,才能实现客户满意,进而最终实现企业的价值。但一个企业如何才能实现员工满意呢?我认为,应重点从以下6个方面着手。一是融为一体。每一
We have always believed that achieving customer satisfaction is the key to achieving healthy, stable and sustainable development of the company. Of course, this is not wrong, but more and more examples show that only by fulfilling the precondition of employee satisfaction can we achieve customer satisfaction and ultimately realize the value of the company. However, how can a company achieve employee satisfaction? I think we should focus on the following six aspects. The first is integration. Every