上海市高级人民法院的院长读了《文汇报》上刊登的一篇稿件后,写了一段意见,希望法院干部都看一下此文,并建议在内刊上组织一次“假如我是一个当事人”的讨论,要求各区县法院及高、中院各庭、处、室负责人带头参加。《文汇报》上发表的那篇题为“当我前来要求信访接待时…”的文章写了些什么呢?是要求对来信来访者做到“四要”:要尊重、要理解、要关心、要帮助;实行“三不政策”:不打回票,不踢皮球,不打官腔;要在时间上赶一下,节奏上快一步,效率上高一点;对来访者做到三点:交点政策,出点点子,指点迷津。这些意见和要求不是专对司法部 After reading a manuscript published in Wen Wei Po, the dean of the Shanghai Higher People’s Court wrote a comment, hoping the court cadres would look at this article and suggested organizing an article entitled “If I am a party” Of the discussion, all districts and counties and high courts, courts, courts, room responsible person take the lead to participate. What did the article published in Wen Wei Po titled “When I came to ask for letters and visits ...” What is it? It is required to do “four needs” for the visitors: to respect, to understand and to be concerned , To help; the implementation of the “three no policy”: do not fight back the ball, do not kick the ball, do not fight the bureaucratic; to catch up in time, rhythm faster, higher efficiency; visitors to do three: intersection policy , A little idea, pointing maze. These comments and requests are not specific to the Ministry of Justice