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目的对某医院近5年医疗质量、运行效率、管理水平等运行状态和整体发展情况进行综合评价。方法使用TOPSIS法对医院在2008-2012年间的运行状态进行综合评价,评价指标包括工作量、费用、诊疗质量和工作效率四个方面。结果2008-2012年,Ci值分别为0.268、0.312、0.432、0.516、0.731,呈单调递增趋势,提示该医院整体运行水平逐年提高,发展良好。结论TOPSIS法可以对医院历年运行状况进行综合评价,使用时需注意根据研究目的选择评价指标及权重。
Objective To comprehensively evaluate the operational status and overall development of medical quality, operational efficiency and management level of a hospital in the past five years. Methods The TOPSIS method was used to evaluate the operation status of the hospital from 2008 to 2012. The evaluation indexes included workload, cost, quality of diagnosis and treatment and efficiency. Results From 2008 to 2012, Ci values were 0.268,0.312,0.432,0.516,0.731, showing a monotonous increasing trend, suggesting that the overall operation level of the hospital increased year by year with good development. Conclusion The TOPSIS method can comprehensively evaluate the operation status of the hospital over the years. At the time of using, the TOPSIS method should pay attention to selecting the evaluation index and weight according to the research purpose.