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目的:分析消毒供应中心集中管理中优质护理服务的应用效果。方法:回顾分析绍兴市人民医院消毒供应中心集中管理采用优质护理服务前后的相关资料。结果:在医疗器械报损率、ATP荧光检测合格率及不同科室的满意度方面,开展优质护理服务前后存在较大的差异性(P<0.05)。结论:在消毒供应中心集中管理中采用优质护理服务,能够保证不同科室的实际需要,提高科室消毒管理的满意度,降低医疗器械的报损率,提高医疗服务质量。
Objective: To analyze the application effect of high quality nursing service in centralized management of disinfection supply center. Methods: A retrospective analysis of Shaoxing Municipal People’s Hospital disinfection supply center centralized management of quality care services before and after the relevant information. Results: There was a significant difference (P <0.05) in the quality of medical care service before and after the medical device damage rate, the pass rate of ATP fluorescence detection and the satisfaction of different departments. Conclusion: The use of quality nursing services in the centralized management of disinfection supply center can ensure the actual needs of different departments, improve the satisfaction of department disinfection management, reduce the loss rate of medical equipment and improve the quality of medical service.