我的很多公关行业的朋友在3·15前后都会相当忙碌,业务相比同时也有大幅度的增加,究其原因就是甲方担心自身由于产品或者服务的不足而被曝光,或者担心客户的投诉进一步上升从而引起一场对企业产生较大冲击的危机。当维权无门后消费者往往通过网络发帖与开博来表达自身的诉求,这给企业带来了相当大的挑战。由于担心负面帖子在3·15前 Many of my friends in the public relations industry will be quite busy around 3.15 and the business will also increase substantially compared to the same period of last year. The reason is that Party A fears that its exposure to the product or service is insufficient or that the customer’s complaint is further Rise to cause a crisis that has a greater impact on the business. When the rights of the door after the consumer often through the network posting and open Bo to express their own demands, which gives enterprises a considerable challenge. Due to worry about negative posts before 3.15