成本控制是医院的重要经济管理活动,而医院的各项业务活动又与患者息息相关。笔者认为控制成本应以患者为导向,做到在控制医院成本的同时又不影响为患者提供优质医疗服务。结合实际工作,笔者就此谈几点做法。(一)以优化流程为起点,降低医院服务成本综合性公立医院大多集中在城市中心位置,物理空间有限,由于近年来城市 Cost control is the hospital’s important economic management activities, and the hospital’s various business activities and patients are closely related. The author believes that the cost of control should be patient-oriented so as to control the cost of the hospital without affecting the provision of quality medical services to patients. With the actual work, I talk about how to do this. (A) to optimize the process as a starting point to reduce hospital service costs Comprehensive public hospitals are mostly concentrated in the center of the city, the physical space is limited, due to the recent urban