常言道:“魔高一尺,道高一丈。”何为“高招”?万米高空是民航飞机的巡航高度,运营高招——万公尺的智慧是航空公司经营经验的结晶。相对于其他行业,航空业先天“脆弱”:固定成本比例高,收入波动性大——任何波动都会在短时间内对所有航空公司的销售和利润产生巨大影响。先天“脆弱”的航空公司必须苦练“管理内功”以强身健体,这样方能有生存之空间,盈利之机会。所以,美国西南航空公司、新加坡航空公司等为代表的优秀 As the saying goes: “Magic is one foot, high morality. ” What is “high tactics ”? M altitude is the civil aviation aircraft cruise altitude, operational excellence - million meters of wisdom is the airline operating experience crystallization. Compared to other industries, the aviation industry is inherently “fragile”: a high fixed-cost ratio and large income volatility - any volatility can have a huge impact on the sales and profits of all airlines in a short period of time. Congenital “fragile ” airlines must work hard “manage internal strength ” to keep fit, so as to have the space to survive, the opportunity for profit. Therefore, the United States Southwest Airlines, Singapore Airlines, represented as outstanding