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目的:了解新生儿重症监护室患儿家属的心理应激情况,改进护理干预措施,营造和谐护患关系。方法:随机选取改进护理干预措施之前及之后的NICU患儿家属各80人,护理干预措施之前的患儿家属设为对照组,护理干预措施之后的患儿家属设为观察组。对照组给予常规护理,观察组进行压力源识别并采取针对性的护理干预。结果:观察组SAS得分为(42.52±4.67)分,低于对照组的(49.45±5.11)分(P<0.05);观察组SDS得分为(47.78±4.85)分,低于对照组的(58.77±5.93)分(P<0.05);观察组的护理满意度为97.50%,高于对照组的78.75%(P<0.05)。结论:根据NICU患儿家属压力源的不同,采取针对性护理干预管理措施,能够缓解家属不良情绪,提高护理满意度,营造良好的护患关系。
Objective: To understand the psychosocial stress in children with neonatal intensive care unit, improve nursing interventions, and create a harmonious relationship between nurses and patients. Methods: Eighty family members of NICU were randomly selected before and after the improvement of nursing interventions. The families of children before nursing intervention were set as the control group. The relatives of the children after nursing intervention were set as the observation group. The control group were given routine care, the observation group were identified by pressure source and targeted nursing intervention. Results: SAS score of the observation group was (42.52 ± 4.67) points, lower than that of the control group (49.45 ± 5.11) points (P <0.05). SDS score of the observation group was (47.78 ± 4.85) points lower than that of the control group (58.77 ± 5.93) (P <0.05). The nursing satisfaction of the observation group was 97.50%, which was higher than that of the control group (78.75%, P <0.05). Conclusion: According to the different stressors of NICU family members, the targeted nursing intervention measures can alleviate the negative emotions of family members, improve nursing satisfaction and create a good relationship between nurses and patients.