目的:了解公众对药品不良反应（ADR）的认知和行为意向情况。方法:采用自行设计的纸质问卷和微信问卷2种形式，对2018年9月至12月在广西科技大学第一附属医院门诊候诊及等候取药的患者或家属进行现场问卷调查。被调查者以无记名方式填写问卷，答毕现场回收。经2位药师筛选合格问卷，对调查问卷中关于ADR认知和行为意向的每个问题选项赋予一定分值，对得分进行百分化，并对调查问卷进行统计分析。结果:共回收问卷519份，合格问卷508份，有效回收率为97.9%。受访者对ADR认知的中位得分为50（0，100），行为意向中位得分为86（36，100）。≥60岁的老年人对ADR认知和行为意向的得分均低于20~39岁和40~59岁人群（均n P0.05 for all). Both the scores of cognition and behavioral intention on ADRs in the urban respondents were significantly higher than those in the suburban and rural respondents (n P>0.05 for all). Only 55.9% (284/508) of the respondents knew the right answer to the definition of ADRs, 44.1% (224/508) of the respondents thought that ADRs were caused by medication errors, drug quality, or medical errors, and 62.6% (318/508) of the respondents thought that hospitals, drug manufacturers, and drug regulatory departments should be responsible for the ADRs. After the occurrence of ADRs, 91.9% (467/508) of the respondents expressed their willingness to report it to the relevant departments, but 25.6%(130/508) of them did not know which department the ADRs should be reported to or how to fill in the report form.n Conclusions:The cognition of the public on ADRs was relatively lower. Although there was an intention to report ADRs, it was limited by the lower cognition and the lack of knowledge of ADRs reporting departments and channels.