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目的调查社区居民对社区提供的医疗卫生服务的知晓情况,以根据情况加强宣传力度,完善工作机制,提供更全面的社区医疗服务。方法采取整群抽样的方法,抽取合肥市某社区共300名居民进行问卷调查。结果调查的291人中,知道居住区内有社区医疗卫生服务机构的有282人,占调查总人数的96.9%;居民在康复指导(91.8%)、基本医疗(85.6%)和常见妇科病的诊治(84.5%)等方面知晓率较高,而在残疾人康复(40.5%)、家庭病床(36.4%)和疾病后遗症康复(32.3%)等方面知晓率较低。宣传方式和经济因素是影响社区卫生服务推广的主要因素。结论社区医疗卫生服务已经成为社区服务不可缺少的一个部分,国家和社会应该积极采取相应措施,提高居民对社区卫生服务利用和满意度水平。
Objective To investigate the community residents’ awareness of the community health services provided by the community so as to strengthen publicity according to the circumstances, improve the working mechanism and provide more comprehensive community health care services. Methods By cluster sampling method, a total of 300 residents of a certain community in Hefei were sampled for questionnaire survey. Results Of the 291 surveyed persons, 282 were found to have community medical and health service institutions in the residential area, accounting for 96.9% of the total number of people surveyed. Among the surveyed residents (91.8%), basic medical care (85.6%) and common gynecological diseases Diagnosis and treatment (84.5%) and other aspects of awareness of higher awareness, and in the disabled rehabilitation (40.5%), family beds (36.4%) and disease sequelae rehabilitation (32.3%) and other aspects of awareness of low awareness. Propaganda methods and economic factors are the main factors affecting the promotion of community health services. Conclusion Community health service has become an indispensable part of community service. Countries and communities should take active measures to improve residents’ access to and satisfaction with community health services.