论文部分内容阅读
为客户提供方便快捷的车险理赔服务,提高客户满意度是车险服务的主要内容,虽然保险公司已推了一些服务措施,但在具体的理赔实践中,服务上仍存在一些令人不满意的地方,有待进一步改进和完善。存在的
Providing convenient and quick auto insurance claims service to customers and improving customer satisfaction are the main contents of auto insurance services. Although insurance companies have pushed some service measures, there are still some unsatisfactory services in specific claims settlement practices , To be further improved and improved. existing