【裁判要旨】网络购物消费者有权依据《中华人民共和国消费者权益保护法》的规定或合同约定主张无理由退换货,商品上标明“7天无理由退换货”的,该7天期间的起算点应为消费者收到质量合格的商品之日,退回商品的运费由消费者负担。除非双方另有约定,否则消费者可以在7天期限内多次无理由退换货。 [Referee motto] Internet shopping consumers have the right under the “People’s Republic of China Consumer Protection Law,” the provisions of the contract or agreed that there is no reason to return, the goods marked “7 days no reason to return ”, the seven days The starting point during the period should be the date of receipt of the quality of goods consumers, the return of goods shipped by the consumer. Unless otherwise agreed by both parties, consumers may refrain from exchanging goods on multiple occasions within a seven-day period.