论文部分内容阅读
不少消费者遇到家电问题时,首先会想到打给原家电的官方售后服务中心。但是,若在114查询台或网上查询,要小心山寨维修点冒充厂家授权维修点欺骗消费者。提醒大家,尽量多掌握家电安装、维修、保养等售后服务专业知识,可有效防范家电维修纠纷、保护自身合法权益。首先,根据″谁销售谁负责″的原则,家电″三包″有效期内出现故障,必须到品牌定点维修中心进行维修;其次,尽量去有正规店面的维修点;再者,注意保留维修凭据,留下维权依据。针对人们反映较多的
Many consumers encounter appliance problems, first of all think of the original call to call the official after-sales service center appliances. However, if the 114 check inquiries or online, to be careful of the maintenance point of the village posing as manufacturers authorized to cheat consumers. Remind everyone, try to master the appliance installation, repair, maintenance and other professional services, can effectively prevent appliance repair disputes, protect their legitimate rights and interests. First of all, according to the principle of “who is responsible for sales,” the appliance “Three Guarantees” failure during the validity period, we must go to the brand fixed-point repair center for maintenance; secondly, try to have a regular store maintenance point; Moreover, pay attention to retain the maintenance credentials, Leave the basis for rights protection. For people to reflect more