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案例简介 1997年9月5日,消费者黄丽在动力副食品商店王冠宝连锁店购买月饼。回家后,在月饼中吃出一团线绳,于当晚和王冠宝食品有限责任公司联系,公司未予处理。1997年9月12日黄丽到南岗区消费者协会投诉。 1997年9月9日消费者周薇莉在道里菜市场王冠宝专卖店购买月饼,从中吃出一只苍蝇,跟厂家交涉后未得到满意结果,1997年9月26日到南岗区消费者协会投诉。 1997年9月12日,消费者董冠玉在九九超市购买王冠宝月饼,吃时感到月饼牙碜,有沙子。与厂家联系,未得到答复,到南岗区消费者协会投拆。
Case Briefing September 5, 1997, consumer Huang Li purchased moon cakes at the Crown Crown Chain Store, a dynamic grocery store. After returning home, eat a string of rope in the moon cake, the night and Wang Bao Food Co., Ltd. contact, the company did not handle. September 12, 1997 Huang Li to Nangang District Consumer Association complaints. September 9, 1997 Consumers Zhou Weili bought the mooncakes in the Daoliuang market at the Crown store, and ate the flies from it. After unsuccessful negotiations with the manufacturers, they complained to the Consumer Association of Nangang District on September 26, 1997 . On September 12, 1997, Dong Guan-yu, a consumer, purchased the crown moon cake at the Jiujiu Supermarket. When he was eating, he felt moon cake teeth and sand. Contact with the manufacturers, have not been answered, to Nangang District Consumer Association voted.