好的绩效考评制度可以激活整个组织;但如果做法不当,也可能产生不好的后果。平衡积分卡被誉为二十世纪十大最有影响的管理理论创新之一。作为一种战略的绩效管理工具,平衡计分卡从财务、客户、内部营运和创新发展四个维度提出了均衡发展的观点,并建立了动态完整的逻辑联系。富 A good performance appraisal system can activate the entire organization; however, if not done properly, it can also have negative consequences. Balanced Scorecard is hailed as one of the ten most influential management theory innovations of the twentieth century. As a strategic performance management tool, Balanced Scorecard puts forward a balanced development view from the four dimensions of finance, customer, internal operation and innovation and establishes a dynamic and complete logical connection. rich