违反《消费者权益保护法》,易损配件没有明码标价,维修网点不给顾客提供维修单据,各网点没有统一报价,诺基亚总部没有投诉电话,没有顾客满意度调查工作……通过一次维修,诺基亚公司的售后服务让笔者连连摇头。笔者在今年2月买了一款诺基亚Lumia820手机,使用尚可。但在6月12号从30厘米高掉在地上后,屏幕左下角的玻璃外壳就裂开了。摔后显示和使用一切正常,据了解,此款手机是两 Violation of the “Consumer Protection Law,” vulnerable parts are not clearly marked price, maintenance outlets do not provide customers with maintenance documents, the network does not have a unified quote, Nokia headquarters did not complain phone calls, there is no customer satisfaction survey ... ... By a maintenance, Nokia The company's after-sales service so I repeatedly shook his head. In February this year, I bought a Nokia Lumia820 mobile phones, the use of acceptable. But after falling from 30 cm high on the ground on June 12, the glass shell in the lower left corner of the screen cracked. After the show and use everything is normal, it is understood that this phone is two