“以病人为中心”的服务理念要求医院在更安全的医疗服务系统里减少人为犯错误的机会,前瞻性地发现和降低医疗风险,保障患者生命安全,这就要求医院必须重视医疗系统及流程的改进工作。而按照JCI标准确定流程,持续发现并改正流程的缺陷,规范医疗行为,可最大限度地减少医疗差错的发生。文章就JCI理论在专科医院中的应用,对比医院管理的前后变化等方面进行简要阐释。 “Patient-centric ” service philosophy requires hospitals to reduce human error in the more secure medical service system, proactively find and reduce medical risks and ensure the safety of patients, which requires hospitals to attach importance to the medical system And process improvement. In accordance with JCI standards to determine the process, continue to identify and correct the process of defects, regulate medical practices, to minimize the occurrence of medical errors. The article briefly explained the application of JCI theory in special hospitals and compared the changes of hospital management before and after.