论文部分内容阅读
据上海有关方面表示,从8月13日开始,宽带用户开始比较多地出现断网故障,公司的故障受理部门陆续接到不少ADSL用户反映,在使用ADSL上网一段时间后会发生网络中断,拨号工具同时出现锁死以及无法响应的故障现象。但上海电信方面没有透露受影响的用户数量。上海电信有关人士透露,经技术人员现场检测分析,发现此类故障集中发生在使用WindowsXP操作系统及WindowsXP自带的PPPoE拨号软件的系统环境下。发生断网前,XP操作系统可能会弹出“GenericHostProcessforWin32Services”的错误提示信息。“发生断网的原因,是由于微软WindowsXP存在某个安全漏洞,被病毒利用攻击。”上海电信故障报修台的工作人员介绍说,微软已经发布了针对该漏洞的补丁程序,用户给自己的电脑打上这个补丁,断网的故障便可以排除。“公司已经在上海热线中发布了紧急公告,”上海电信有关人士表示,在紧急公告中公司向ADSL用户提供了排除问题的解决办法。随后登陆上海热线,在首页左侧发现了一行“电信公司ADSL紧急公告”的字样。按照公告的内容,电信公司建议ADSL用户密切关注微软安全公告网站中有关此故障的安全补丁更新通告。
According to Shanghai authorities said that from August 13 onwards, broadband users began to break more network failure occurred, the company’s failure acceptance departments have received many ADSL users reflect the use of ADSL Internet access after a period of time there will be a network outage, Dial-up tool at the same time there is a lock and can not respond to the phenomenon of failure. However, Shanghai Telecom did not disclose the number of affected users. Relevant persons of Shanghai Telecom revealed that the technicians on-site testing and analysis found that such failures occurred in the use of WindowsXP operating system and Windows XP comes with PPPoE dial-up software system environment. Before the broken network, XP operating system may pop up “GenericHostProcessforWin32Services” error message. “The reason for the broken network is due to a security vulnerability in Microsoft WindowsXP exploited by the virus. ” Shanghai Telecom repair station staff said that Microsoft has released a patch for the vulnerability, the user to their own The computer marked with this patch, network failure can be ruled out. “The company has issued an emergency announcement in the Shanghai hotline, ” Shanghai Telecom official said the company in the emergency announcement to the ADSL users provide a solution to the problem. Then visit the Shanghai hotline, found on the left side of the home page “telecommunications company ADSL emergency announcement ” message. In accordance with the contents of the announcement, telecom companies advise ADSL users pay close attention to Microsoft Security Bulletin website security patches on this issue update notice.