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《导游人员管理条例》中,对于导游人员的定义为:获取导游证,受旅行社委派,为旅游者提供讲解、向导及相关旅游服务的人员。国家技术监督局发布的《导游服务质量标准》中,也对导游讲解服务提出了要求:应使旅游者详细了解参观游览对象的特色、历史背景等及其他感兴趣的问题。可见,导游讲解技能是旅游管理专业学生必须具备的核心技能,怎样才能使学生熟练掌握这项技能,笔者就这些年的教学研究,结合自己所在单位的具体做法谈谈自己的看法。
“Guide staff management regulations” for the definition of tour guides for: access to tour guides, travel agents appointed to provide tourists with tutorials, guides and related travel services personnel. In the Guiding Service Quality Standard issued by the State Bureau of Technical Supervision, requirements are also set for the tour guide explaining services: Tourists should be given a detailed understanding of the characteristics of visiting tourist attractions, historical backgrounds, and other issues of interest. Visible, tour guides explain skills is the core skills of tourism management students must have, how to make students proficient in this skill, the author of these years of teaching and research, combined with the specific practices of their own units to talk about their own views.