在全国卫生系统开展“三好一满意”活动的背景下,云南省中医医院为了深入扎实地开展“三好一满意”活动,务求取得活动实效,推出了“患者说了算”服务模式。文章简要介绍了“患者说了算”服务模式,并阐述了推行该服务模式对促进医院自身内部建设、促进公立医院改革、提升医疗行业职业道德及构建“以病人为中心”和谐医患关系的重大意义。 Under the background of carrying out the activity of “Three Good and One Satisfaction” in the national health system, in order to carry out the activity of “Three Good and One Satisfactory” in depth and solidity, Yunnan Traditional Chinese Medicine Hospital aims to obtain the actual results of the activity and launched “ Service mode The article briefly introduces the service mode of ”patients have the final say“ and elaborates the mode of promoting the service to promote the internal construction of the hospital, promote the reform of the public hospital, enhance the professional ethics of the medical profession and build the ”patient-centered" harmony The great significance of doctor-patient relationship.