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“双十一”网购狂欢节屡创销售奇迹。今年,天猫“双十一”网购狂欢节成交总额高达惊人的350.19亿元人民币,总成交笔数1.71亿。为应付节后巨大的快递运输压力,节前各大物流公司紧急调配上百架飞机严阵以待。而鉴于往年“双十一”消费者投诉案件猛增,北京市工商局甚至提前约见了京东商城等16家电子商务企业,要求各企业应给予消费者7天的冷静期,一旦因商品或服务质量问题出现消费纠纷,企业应先行赔付消费者。不过,随着网购狂潮的降温,先涨价后打折、售后服务跟不上、物流严重延误等各种消费问题陆续出现。350亿辉煌战绩的背后,电商购物顽疾依然存在。
“Double eleven ” online shopping carnival hit sales miracle. This year, Lynx “Double Eleven ” online shopping Carnival total turnover of up to a staggering 350.19 billion yuan, the total turnover of 171 million transactions. In order to cope with the huge post-holiday express delivery and transportation pressure, the major logistics companies dispatched hundreds of planes to rush ahead before the holiday season. In the past years, “Double Eleven,” a sharp increase in consumer complaints, the Beijing Municipal Administration of Industry and Commerce even met in advance, such as Jingdong Mall 16 e-commerce businesses, requiring businesses should give consumers a 7-day cooling-off period, once the goods Or service quality problems consumer disputes, businesses should pay consumers first. However, with the online shopping frenzy cooling, the first price after the discount, after-sales service can not keep up, serious delays in logistics and other consumer issues one after another. Behind the record of 35 billion brilliant achievements, e-commerce shopping still exists.