论文部分内容阅读
因医疗服务带来的高投诉一直是困扰医疗美容业发展的一大瓶颈。然而,记者从卫生部门获悉,在医疗美容行业投诉中.涉及北京中德医疗美容医院的投诉率是零.这就意味着就诊患者满意率几乎百分之百。在零投诉这个奇迹的背后.是有着中国毛发移植术拓荒牛之称的徐霞博士为脱发患者.兢兢业业挥洒汗水的身影。
The high complaints caused by medical services have been a major bottleneck in the development of the medical beauty industry. However, the reporter learned from the health department that the complaint rate involving Beijing Sino-German Medical Cosmetology Hospital in complaints in the medical cosmetology industry is zero. This means that the patient satisfaction rate is almost 100%. Behind the zero complaint of this miracle is Dr. Xu Xia, who is known as the pioneer of Chinese hair transplantation. She has been sweating for her hair loss patients.