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信息查询行为与任务种类有很强的关联性。根据任务的分面分类方法抽取任务的典型特征,并藉此对复杂任务中信息查询行为规律及合作中的交互行为进行研究。问卷调查显示,面对复杂任务有两类态度和行为模式,并直接导致两种不同的信息查询结果。在其后的半结构化访谈中对这两种类型人的行为进行了比较分析,得到其在任务认知、查询方法、协同行为及结果评价等方面的差异性特征。
Information query behavior and the type of task has a strong relevance. The typical features of the task are extracted according to the faceted classification of tasks, and the behavior of information query in complex tasks and the interaction in cooperation are studied. The questionnaire shows that there are two types of attitudes and behavior patterns in the face of complex tasks and leads directly to two different types of information query results. In the subsequent semi-structured interviews, these two types of people’s behavior were compared and analyzed, and their differences in mission cognition, query methods, collaborative behaviors and evaluation of results were obtained.