市场经济建立以来,众多的国企在涉足市场后为摆脱“管理危机”进行了艰难的探索,寻求出适合企业改革和发展的管理模式,“零缺陷管理”模式就是在这样的客观背景下提出来的一个新的管理理念。“零缺陷管理”最早是荣 Since the founding of the market economy, many state-owned enterprises have made painstaking efforts to get rid of the “management crisis” after they have set foot in the market and sought a management mode suitable for the reform and development of enterprises. The “zero defect management” mode is put forward under such an objective background A new management concept. “Zero defect management” is the first Rong