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在图书馆发展过程中,为读者提供优质服务是其发展的永恒主题及最终目的,图书馆通过服务读者才能将其价值更好的实现出来。对于图书馆来讲,在对读者提供服务过程中,需要利用良好的沟通方式来处理好与读者的关系,使图书馆与读者之间的关系更为融洽和和谐,这对于实现图书馆的意义和价值具有极其重要的意义。分析了图书馆读者服务中沟通方式的分类,并进一步对提高图书馆读者服务中沟通效果的重要途径进行了具体的阐述。
In the process of library development, to provide readers with excellent service is the eternal theme and ultimate goal of its development. Only by serving the readers can the library realize its value better. For the library, in the process of providing services to the readers, we need to use the good communication methods to handle the relationship with the readers and make the relationship between the library and the readers more harmonious and harmonious, which is of great significance to realize the library And value is extremely important. It also analyzes the classification of communication modes in the library reader service and further elaborates the important ways to improve the communication effect in the library reader service.