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社会治理的目的是解决社会问题,促进社会发展。志愿服务是解决社会问题不可或缺的手段,是促进社会发展的有力工具,因而成为创新社会治理的有效途径。但目前志愿者在参与社会治理中面临着常态化、专业化的志愿服务项目不够普及,志愿者领袖人数不足,志愿服务被误用滥用,风险管理未受到足够重视等问题。使用志愿服务须坚持公益性、谨慎性、自愿性、合法性四个原则。要发挥志愿服务在创新社会治理中的作用,须大力培育志愿者领袖,加强志愿服务风险管理,建立统一的志愿服务行政管理架构。
The purpose of social governance is to solve social problems and promote social development. Volunteer service is an indispensable means to solve social problems and a powerful tool to promote social development. Therefore, volunteer service is an effective way to innovate social governance. At present, however, volunteers are confronted with problems such as the normalization of their participation in social governance, the lack of popularization of specialized volunteer service projects, the insufficient number of volunteer leaders, the misuse of volunteer services and the failure to pay adequate attention to risk management. The use of volunteer services must adhere to the four principles of public welfare, cautiousness, voluntariness and legality. To play the role of volunteer service in innovation and social governance, we must vigorously cultivate volunteer leaders, strengthen voluntary service risk management and establish a unified volunteer service administration structure.