一般在维护过程中,专业人员、管理人员更多关注的是机器调试、维修等可视的“硬”问题;但随着民航业的迅速发展和技术的突飞猛进,与维护者相关的各种“软”问题也日益增多。目前来看,这些问题当中最突出的莫过于繁重的维护量和维护人员数量不对等的矛盾,即维护人员相对短缺。笔者将就此问题及应对措施作分析探讨。 Generally in the maintenance process, professionals and managers pay more attention to visual “hard ” issues such as machine debugging and maintenance. However, with the rapid development of civil aviation industry and the rapid development of technology, The kind of “soft” problem is also growing. At present, the most prominent of these problems is the contradiction between the heavy maintenance volume and the unequal maintenance personnel number, that is, the relative shortage of maintenance personnel. I will analyze this issue and countermeasures.