论文部分内容阅读
在１９９８年年末，亚信电脑网络（北京）有限公司与国家质量技术监督局下属中国标准化协会联合举行了一次大规模全方位的客户满意度调查活动，采用现场访谈和函件调查相结合的方式，调查范围涉及全国１６个省的３０多个城市，与各类客户代表现场访谈３０多次，获得了各层...
At the end of 1998, AsiaInfo Network (Beijing) Co., Ltd. and China National Quality and Technical Supervision, a subsidiary of China Association for Standardization, held a large-scale comprehensive customer satisfaction surveys, the use of on-site interviews and correspondence survey conducted a survey Covering more than 30 cities in 16 provinces across the country, interviews with various customer representatives on-site for more than 30 times and obtained various levels ...