[案例]“我遇上个难题。”阿兰·兰德里一边叹息一边跌坐在总经理科林·斯特朗办公室中的躺椅上,科林很快就猜出了是怎么回事。这位年仅37岁、精力充沛的销售经理上任4个月之后,竟然还没有使他的销售人员振作起来。一想起当初董事会对阿兰寄予的厚望,总经理两小时午餐后的余兴就逐渐消失了。在前任销售经理退休以后,似乎是一个使公司销售人员提高素质的好机会。公司希望他们适应 [Case]“I encountered a problem.” Alan Landry sighed and fell to the chair in the office of Managing Director Colin Strang. Colin quickly figured out what was going on. . The four-year-old, energetic sales manager, after four months in office, hasn’t actually cheered up his sales staff. Recalling the great expectations of the board of directors at the time of Alan, the general manager’s two-hour after-hours lunchtime gradually disappeared. After the former sales manager retired, it seems to be a good opportunity for the company sales staff to improve their quality. The company wants them to adapt