急诊科是医院最重要的窗口之一 ,直接面对危重急症病人的首诊和抢救 ,而急诊病人往往诊断不明、病情不清、变化迅速 ,如果处理不当 ,易发生医疗纠纷。对于大多数危重病 ,经询问病史和初步检查可确定诊断 ,如急性心力衰竭、出血性休克 ,该类病人如果发生死亡 ,家属一般能够理解 The emergency department is one of the most important windows of a hospital and directly faces the first diagnosis and rescue of critically ill patients. Emergency patients often have unclear diagnosis, ill-defined conditions and rapid changes. If handled improperly, medical disputes will easily occur. For the most critically ill patients, the diagnosis can be confirmed by asking the medical history and preliminary examination, such as acute heart failure and hemorrhagic shock. If such patients die, they are generally able to understand