安徽省安庆市国税局借鉴现代企业售后服务回访流程,按照“尊重纳税人,相信纳税人,还权纳税人,服务纳税人”的要求,开发了12366纳税服务回访系统,进行了纳税服务回访的探索。回访的具体做法:筛选回访对象。将办税服务厅之外所有与纳税人有直接接触的税收执法与服务行为,纳入回访范围,也就是从负责日常管理、行政审批、纳税评估、税务稽 Anqing City, Anhui Province IRS draws on the modern enterprise after-sales service return process, in accordance with “respect for taxpayers, believe taxpayers, but also the right to pay taxpayers, service taxpayers,” the request, the development of a 12366 tax return service system, carried out tax services Return visit to explore. Re-visit the specific practices: screening return visit. Tax service hall will have all direct contact with the taxpayers and tax law enforcement and service activities, included in the scope of return, that is, from the day-to-day management, administrative examination and approval, tax assessment, tax audit