管理的核心是处理各种人际关系，其中主管人员与下属职工的关系是备种人际关系的主线。所以，医院主管人员能否协调好同下属职工的关系．直接涉及到医院管理的成败。实践证明：医院的下属职工中往往存在一个以上的非正式群体。这种非正式群体同“非法组织”具有本质的区别，它 The core of management is dealing with all kinds of interpersonal relationships. The relationship between executives and subordinate employees is the main line for preparing interpersonal relationships. Therefore, whether the hospital executives can coordinate the relationship with the subordinate employees. It directly relates to the success or failure of hospital management. Practice has proved that there are often more than one informal group of employees in hospitals. This informal group is fundamentally different from “illegal organizations.”