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加拿大零售业的年销售额为2900万加元,折扣店、量贩店、专卖店增长较快,75%的增长额来自中小零售企业。哈森公司在加拿大的主要竞争对手是沃尔玛和Seals,我们有870万名会员,通过银行发行自己的信用卡,80%的利润来自20%的老顾客。我们经常研究客户的购买行为,对于百货业来说,了解顾客的需求很重要,应针对客户的要求改变自己的行为。百货业在几年前似乎已进入夕阳产业,现大又被重新定位,我们必须想消费者所想,百货业仍将继续发展。
Canadian retail sales with annual sales of 29 million Canadian dollars, discount stores, discount stores, specialty stores increased rapidly, 75% of the growth came from small and medium retail enterprises. Hassan’s main rivals in Canada are Wal-Mart and Seals, we have 8.7 million members, issue their own credit cards through banks, and 80% of our profits come from 20% of our regular customers. We often study the customer’s purchase behavior, for the department store, understanding the needs of customers is important, should be based on customer requirements change their behavior. The department store industry seemed to have entered the sunset industry a few years ago. Now it has been repositioned. We must think about what consumers think and the department store industry will continue to grow.