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质量文化是企业文化中的一个核心内容,是全体员工在企业的引导和激励下主动参与、体现全体员工的质量意识和取向的文化,同时也体现了企业与顾客以及相关方利益和价值取向,是企业整个质量管理理念和价值观的综合,企业质量文化作为企业文化的组成部分,是企业员工所信仰的并作为工作基本准则的行为模式。一个注重质量文化建设的企业,应始终在企业精神的引领下,遵循质量方针,以向顾客提供优质产品和服务为终极目标,把“一次就把事情做好”作为工作的标
Quality culture is a core part of corporate culture. It is an initiative of all employees to take part in the guidance and encouragement of enterprises, embodying the quality awareness and orientation culture of all employees, as well as the interests and values of enterprises and customers as well as related parties. Is the enterprise’s overall quality management philosophy and values of the integrated enterprise culture as part of the corporate culture is the belief of employees and as the basic norms of behavior patterns. A focus on the construction of quality culture of enterprises, should always be guided by the spirit of enterprise, follow the quality policy, to provide customers with quality products and services for the ultimate goal of “one thing to do a good job,” as the standard work