作为现代通讯联络手段,电话在秘书部门是最常用的工具。诸如,利用电话进行公文管理和记录工作;通过电话接受公文传抄和处理工作;利用电话传达领导交办事务;承受上下级的电话指示和报告;与平行单位联系协商事项;等等。利用电话联络尽管可以不与人直接面对 As a means of modern communication, the telephone is the most commonly used tool in the secretarial department. Such as the use of telephone documents management and records; by phone to accept the official copy and processing work; the use of telephone delivery of leadership to deal with affairs; under the orders of higher and lower telephone; contact with the parallel units consultations; and so on. Although you can not use the telephone contact with people directly