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主办单位:国家质检总局·中国质量检验协会支持单位:国家质检总局产品质量申诉处理中心拟定的“产品和服务质量诚信承诺”公告内容:上汽大众汽车有限公司多年来,上汽大众持续关注质量管理工作,秉持“质量是上汽大众的生命”理念,公司建立了全过程质量管理体系,覆盖产品策略、新品开发、生产制造到市场服务的整个产品生命周期。根植于心的质量意识和严格的管理制度,为企业赢得了消费者的信任。秉承“售后服务先行”的发展战略,上汽大众在服务网络建设、服务组织标准化管理、客户服务等各方面不断创新。上
Organizers: AQSIQ / China Association for Quality Inspection Supported by: AQSIQ Center for Product Quality Appeals and Disputes Proposal Content: SAIC-Volkswagen Automotive Co., Ltd. For many years, SAIC-Volkswagen continued Focus on quality management, uphold “Quality is the life of SAIC ” concept, the company established the entire process of quality management system, covering product strategy, new product development, manufacturing to market service throughout the product life cycle. Rooted in the heart of the quality of consciousness and strict management system for the enterprise won the trust of consumers. Adhering to the development strategy of “after-sales service first ”, SAIC-Volkswagen constantly innovates in all aspects of service network construction, standardization of service organization management, and customer service. on