论文部分内容阅读
经大量研究证实,护理中引进专业性的护理质量控制,可以更好的保障护理安全。质量控制体系的建立,主要是通过科内护士长带头成立小组,全组成员共同努力,列出护理质量控制目标,不断发现缺陷并及时解决,最后达到提高病患满意度、降低投诉率的目的。心内科作为目前医院中常见且极其重要的科室,其护理建设的关键点就在于贯彻质量控制体系。
After a large number of studies confirmed that the introduction of nursing professional care quality control, can better protect the safety of care. The establishment of quality control system is mainly through the Section Head nurse to set up a group, all members work together to list the objectives of quality control care, and constantly find defects and promptly resolved, and finally reach the purpose of improving patient satisfaction and reduce complaints rate . As the common and extremely important department in the hospital at present, the key point of nursing construction lies in implementing the quality control system.