在我国,饭店业是个既传统又新兴的行业,随着经济发展和人民生活水平的不断提高,饭店业的前景无疑会越来越广阔。但是,当饭店业内人士谈及饭店现状与未来时却高兴不起来,反而会有更多的担忧。不仅担忧市场,更多的是担忧饭店的用人问题。我国饭店业在发展过程中,人才的结构性短缺和非正常流失现象逐渐显现。由于大量非正常的员工流失,直接造成了饭店业服务质量下降,人力资源成本增高,影响了正常的企业经营管理活动和我国旅游饭店业的可持续发展。因此,必须正视饭店业员工流失问题。只有打破传统观念,确 In our country, the hotel industry is a traditional and emerging industry. With the continuous development of economy and people’s living standard, the prospect of hotel industry will undoubtedly become more and more broad. However, when the hotel industry talked about the hotel status quo and the future is not happy, but will have more concerns. Not only worried about the market, more worried about the hotel’s employment problems. During the development of China’s hotel industry, the structural shortage and abnormal loss of talent gradually appear. Due to the loss of a large number of non-normal employees, the service quality of the hotel industry is directly reduced and the cost of human resources is increased, which affects normal business operation and management and the sustainable development of China’s hotel industry. Therefore, we must face up to the hotel staff turnover problem. Only break the traditional concept, indeed